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OrangeX.com to Launch Brazilian Real (BRL) Fiat Deposit via PIX
Updated on 2026/11/12

Dear OrangeX Users,

OrangeX Fiat Deposit now supports the Brazilian Real (BRL). Brazilian users can deposit BRL directly via PIX and convert their BRL balance to USDT.

Key Details:
  • Currency: BRL via a dedicated PIX channel
  • Eligibility: Personal KYC verified main accounts
  • Per-transaction limit: 10 – 49,999 BRL
  • Monthly limit: 500,000 BRL (cumulative successful deposits per calendar month)
  • Deposit fee: OrangeX.com charges no fees. PIX charges a 1% fee per transaction, with a minimum fee of 0.25 BRL per transaction, displayed in real time
  • QR code validity: 15 minutes

Important:
  1. BRL withdrawal is not supported.
  2. USDT-to-BRL conversion is not supported.
  3. Corporate KYC accounts and sub-accounts are not supported for PIX deposits.
  4. The payer's information must match the submitted CPF.
  5. A deposit is successful only when the channel confirms success and OrangeX credits the BRL balance.

FAQ

Q1: Who can deposit BRL?
Personal KYC-verified main accounts can make BRL deposits. Users who are not logged in can see the entry point but must log in first. Logged-in users who have not completed KYC must complete personal KYC first. Corporate KYC accounts and sub-accounts are not currently supported for PIX deposits.

Q2: Can sub-accounts see the BRL/Pix entry point?
No. Sub-accounts do not display this entry point and cannot make PIX deposits.

Q3: Why must email and CPF be verified?
The account email must be in a verified state, otherwise an order cannot be created. CPF is mandatory, and the payer's information must match the submitted CPF. If the existing KYC cannot provide a CPF, the user must complete supplemental verification via Sumsub.

Q4: What is the per-transaction deposit amount range?
Minimum 10 BRL per transaction, maximum 49,999 BRL per transaction.

Q5: How is the monthly limit calculated?
The maximum successful deposit amount per month is 500,000 BRL, calculated on a cumulative basis for successful orders within a calendar month. When the remaining monthly limit is below 49,999 BRL, the maximum input amount on the page equals the actual remaining limit. When the remaining limit is below 10 BRL, no further submissions are allowed.

Q6: How is the deposit fee calculated? OrangeX.com charges no fees. PIX charges a 1% fee per transaction, with a minimum fee of 0.25 BRL per transaction. The page displays the Fee and the actual payment amount in real time.

Q7: Is the amount I enter the amount credited or the amount paid?
The user enters the BRL amount they wish to be credited. The deposit fee is calculated separately and paid additionally by the user.

Q8: How long is the QR code valid?
15 minutes, based on the countdown on the page. After expiration, the original payment information becomes invalid. The user must refresh and regenerate a new QR code and must not continue using the old one.

Q9: Can the same QR code be paid more than once?
No. Duplicate payments enter exception handling and will not be credited twice.

Q10: Does clicking "Payment Completed" mean the deposit is successful?
No. This action only indicates that the user has declared payment; the system will still verify the channel result. The order becomes successful only after the channel confirms success and the platform completes the BRL credit.

Q11: Will closing the pop-up or going back to the previous page cancel the order?
No. The created order will continue to update based on the channel result.

Q12: What can BRL be converted into?
Only BRL → USDT is supported, using the user's available BRL balance.

Q13: Can BRL be withdrawn?
No. BRL withdrawal is not supported for this feature.

Q14: Can USDT be converted back to BRL?
No. USDT-to-BRL conversion is not supported.

Q15: Can BRL be converted to other cryptocurrencies or other fiat currencies?
No. BRL cannot be converted to other cryptocurrencies, and BRL cannot be exchanged with other fiat currencies.

Q16: What should I do if my deposit keeps showing "proceeding"?
"Proceeding" means the order has been created or payment has been declared, and the final result is pending. Operations will verify the channel and crediting status and will not manually mark it as successful. Please wait patiently and do not pay again.

Q17: My order shows "failed" but I have already paid. What should I do?
"Failed" means the order ultimately failed or expired without payment. The platform will first confirm whether the channel actually received the payment, then decide whether to escalate. Please keep your payment records and contact customer support (support@orangex.com).