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Abnormal Account Activity Report Manual
Update on 2024/08/07 07:36:43
※Now users can report any abnormal account login activities via email or through the personal center on the web.
After a successful report, the reported login IP, device, and related information will be blocked to protect the user account.
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Kindly follow the path below to access the report.
 

Report Path

1-1. Click the [report] Button in the email.

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1-2. Provide the reason for the report and then submit it.

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2-1. Click [Security] Menu of Personal Center.

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2-2. Click the [View] Button for the Account Activities.

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2-3. Check Account Activities and Report Abnormal Account Activity.

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2-4. Provide the reason for the report and then submit it.

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